Terms & Conditions

1. Payment Terms

Alpha Innovative Media Solutions (hereinafter referred to as “AIMS EVENTS”) requires complete settlement of the invoiced amount within five (5) business days from the date of invoice and submission of the completed registration form. Accepted payment methods include credit/debit card and electronic bank transfer. Online transactions may be conducted in USD using secure payment gateways. Any information submitted during payment is securely transmitted directly to our payment processor.

Please note that the invoiced total is exclusive of any applicable withholding taxes, service charges, duties, or transfer fees, which remain the responsibility of the client.

Payments by methods other than credit card or bank transfer must be received prior to the commencement of the event. AIMS EVENTS reserves the right to deny access to the event in case of non-receipt of full payment. Cheque payments at the event venue are not accepted. For card transactions, the cardholder must retain copies of transaction records and adhere to the merchant’s terms and policies.

2. On-Site Services & Restrictions

All services rendered on-site and not included in the original package cost will be invoiced and must be paid in full within fifteen (15) business days of the invoice issuance date. Clients are prohibited from conducting any independent activities (e.g., private breakfasts, cocktails, or dinners) involving event participants during the official event schedule, unless explicitly approved in writing by AIMS EVENTS.

3. Venue Utilities and Technical Services

All electrical services at the venue must be arranged through the official AIMS EVENTS contractor, and the standard infrastructure required for sponsor presentations (electrical and A/V support) will be provided. Any additional technical requirements beyond the standard scope will be billed separately, with prior notification and approval. The sponsor is responsible for covering these extra charges in accordance with the aforementioned payment terms.

4. Cancellations, Postponements, and Substitutions

All cancellation, postponement, or substitution notices must be submitted via email to the address provided in the registration form.

Once the agreement is executed, the client is liable for the full contracted amount. Cancellations requested more than thirty (30) days before the event may receive a full credit, after deduction of applicable transaction charges and an administrative fee of 10%, to be used toward any other AIMS EVENTS program within 12 months.

Cancellations made within twenty-nine (29) days of the event date are subject to a 100% cancellation fee, and no credit will be issued. Failure to attend the event without formal cancellation will not release the client from payment obligations. Delegate substitutions are permitted with at least 15 business days’ notice.

In the unlikely event of a full event cancellation by AIMS EVENTS, the client will receive a 100% credit, applicable to another mutually agreed AIMS EVENTS program within one year. Should an event be rescheduled, and the client is unable or unwilling to attend on the new date, the same credit terms apply.

AIMS EVENTS reserves the right to make changes to the agenda, speakers, or program content without liability. Any modifications will be communicated via the official website or email.

5. Jurisdiction and Disputes

All legal disputes arising from or relating to this agreement will be subject to the exclusive jurisdiction of the courts of India.

6. Third-Party Arrangements

AIMS EVENTS, when facilitating third-party services (e.g., travel, accommodation, meals), acts solely as an agent on behalf of the client. The client agrees that AIMS EVENTS shall bear no liability for issues arising from third-party service failures, and further agrees to indemnify AIMS EVENTS for any claims or liabilities arising in such cases.

7. Limitation of Liability

Under no circumstances shall AIMS EVENTS be liable for incidental, consequential, or special damages, including loss of business, revenue, or profits, even if advised of the possibility of such damages. Liability is limited to the scope of services explicitly agreed upon.

8. Taxes and Language

• All pricing is exclusive of applicable GST or other taxes, which will be added as required by law.
• Unless specified otherwise, all event proceedings and communication will be conducted in English.

9. Intellectual Property Rights

All intellectual property, including event materials, presentations, branding, and proprietary content, remains the property of AIMS EVENTS and its contributors. No part of these materials may be reproduced, distributed, or shared without prior written authorization.

10. Health & Safety Compliance

Clients are expected to comply with health and safety policies outlined by AIMS EVENTS and its venue partners. Any breach may result in removal from the event or training program, with no refund or credit.

11. Complaints and Feedback

All formal complaints must be submitted in writing to info@aimsevents.com, including detailed information for appropriate evaluation. AIMS EVENTS will issue a written response within seven (7) business days of receiving the complaint.

12. Force Majeure

AIMS EVENTS shall not be held liable for any failure or delay in performance caused by circumstances beyond its control, including but not limited to natural disasters, acts of war, civil unrest, government regulation, or venue unavailability. If the event is delayed or rescheduled due to such causes, the client waives any claim for damages, and the agreement shall extend accordingly to the new event dates.

13. Breach by Sponsor or Client

In the event that AIMS EVENTS determines the sponsor or client has willfully breached a material term of this agreement, it will issue a formal notice. If the breach is not rectified within five (5) business days, AIMS EVENTS reserves the right to cancel the agreement and deduct associated costs before issuing any refunds.

14. Entire Agreement and Communication

This agreement represents the entire understanding between the client and AIMS EVENTS. Any changes or additional terms must be made in writing and signed by both parties. Communication via email will be considered legally binding and effective upon transmission.

This agreement is governed by the laws of India, and any legal action must be pursued in Indian courts.